We want our customers to be 110% happy with their Zuri purchases! If you'd like to return or exchange an item, we are here to help!
We accept returns and exchanges up to 15 days after the shipping date of your order. Items must be unworn/unused, with the tags still on (for those products with tags).
Simply respond to your order confirmation email with the item you would like to return or exchange, and we'll email you back with our return shipping address.
Once we receive your returned item, we will issue you a gift card and free shipping code via email. Both the gift card and free shipping code will be good for one year. Please note: we provide store credit via gift cards, not refunds.
If you would like us to ship you a different size in a skirt, please let us know and we will hold it for up to 7 days. Once we receive your package, we will ship out your new piece, shipping on us!
All items purchased at a discount are final sale and cannot be returned or exchanged. We invite you to gift those items to a friend!
We ship within 4 business days, however, we usually get your mail out to you as fast as we can! :)